Privacy Policy

PlaidInvoices ("PlaidInvoices", "we", "us") provides a web application that helps Tesla owners collect, organize, and receive Supercharger invoices (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.

Information we collect

• Account information: Email address, name (if provided), billing email, and communications you send to us.
• Tesla account data: OAuth tokens and data needed to access your charging invoices, including charging session details (date/time, location, energy, cost, and currency) and invoice documents.
• Payment and subscription data: Subscription status, plan, and billing metadata from our payment provider (LemonSqueezy). We do not store full payment card details.
• Usage and device data: IP address, device and browser information, and log data when you use the Service. We also use essential cookies to keep you signed in.

How we use information

• Provide and operate the Service, including retrieving and delivering invoices.
• Send service emails such as invoices, login links, and account notices.
• Provide customer support and respond to your requests.
• Improve, secure, and troubleshoot the Service.
• Comply with legal obligations and enforce our terms.

Legal bases (EEA/UK users)

If you are in the EEA or UK, we process your personal data based on: (a) performance of a contract (providing the Service), (b) our legitimate interests (security and improvement), (c) your consent (where required), and (d) legal obligations.

How we share information

• Service providers: We use vendors to host and operate the Service (such as Cloudflare), process payments (LemonSqueezy), and send email (Resend). They process data on our behalf.
• Tesla: We access your Tesla charging invoice data using OAuth with your permission. Tesla is an independent third party.
• Legal and safety: We may disclose information if required by law or to protect rights, safety, and security.
• Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell your personal information.

Data retention

We keep your information for as long as your account is active and as needed to provide the Service. You can request deletion at any time. We may retain limited data for compliance, security, or legal reasons.

Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices and rights

You may access, correct, export, or delete your personal data, and object to or restrict certain processing. To exercise these rights, contact us at support@plaidinvoices.com. You can also disconnect your Tesla account from the Service at any time.

International transfers

Your information may be processed in countries other than where you live. When required, we use appropriate safeguards for cross-border transfers.

Cookies

We use essential cookies and similar technologies to keep you signed in, maintain sessions, and remember preferences. If we add optional analytics cookies, we will update this policy.

Children's privacy

The Service is not intended for children under 16, and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. We will post the updated version and indicate the effective date above.

Contact us

If you have any questions, contact us at support@plaidinvoices.com.