PlaidInvoices
Refund Policy
Effective date: October 20, 2026
This Refund Policy applies to purchases of PlaidInvoices Pro, a service operated by Krzysztof BezrÄ…k, a sole trader registered in Poland (NIP/VAT ID PL9222761632), trading as PlaidInvoices. Orders are processed by Paddle.com, our online reseller and Merchant of Record.
14-day money-back guarantee
If you are not satisfied with PlaidInvoices Pro for any reason, you can request a full refund within 14 days of your purchase. This applies to your first payment for a monthly or yearly plan, and to a renewal payment if you request the refund within 14 days of that renewal charge. This guarantee is in addition to any statutory rights you have under mandatory consumer law, such as the right of withdrawal for consumers in the EU and UK, which this policy does not limit.
How to request a refund
Our online reseller Paddle.com is the Merchant of Record for all our orders and processes refunds on our behalf. To request a refund, visit paddle.net and enter the email address you used at checkout, or use the link in your Paddle receipt. You can also contact us at support@plaidinvoices.com and we will help you. Approved refunds are returned to your original payment method, and can take several business days to appear depending on your bank.
Cancelling your subscription
You can cancel at any time from the billing portal in your account. Cancelling stops future renewals, and your access continues until the end of the period you already paid for.
Subscriptions bought through Lemon Squeezy
Subscriptions originally purchased through Lemon Squeezy were sold by Lemon Squeezy, the Merchant of Record for those orders, and continue to be billed by Lemon Squeezy until they end. If you want a refund for one of those payments within 14 days of the charge, contact support@plaidinvoices.com and we will arrange it.
Contact
Questions about this policy? Contact support@plaidinvoices.com. See also our Terms & Conditions and Privacy Policy.